About Me

Armand Cerna

My name is Armand Cerna and I live in a city called Glendale in the North-Western part of Phoenix, Arizona. 

When I am not working, I enjoy reading about technology, experimenting with hardware and software, listening to music, cooking and eating great food, playing guitar/ukulele, and watching movies and TV shows. I especially enjoy family life, and have been keeping it simple since 1961! 

You can write me an email using the contact page on this site, or click on the Twitter link to find me. 

SKILLS/CERTIFICATIONS 

  • Bilingual: Spanish and English. Fluent in reading, writing, listening, and speaking, able to conduct real time interpretation. 
  • Extensive sales and customer service/support experience. In person and remotely. 
  • Expert in Microsoft Windows, Mac OS, IOS, Chrome OS, and Android OS. Some Linux experience.  
  • Extensive knowledge in Computer hardware diagnostic, repair, and upgrade.  
  • Experienced in Database management, PHP, TCP/IP, HTML, networking, domain management, VPN, PC optimization, video compression, and sound encoding. 
  • Expert in Sound production and broadcasting using various platforms with an emphasis on Mac OS. 
  • Experienced in CMS systems like, WordPress, Blogger, PHP Nuke, Joomla, and RSS feed management. 
  • Fluent in Microsoft Office/Outlook, Apple iWork, Open Office, Google Drive, Dropbox, One Drive, and iCloud. 
  • Fluent in CRM software like Salesforce.  
  • Fluent in Jira software for issue and project tracking.  
  • Expert in Social Media management and promotion.  

EMPLOYMENT 

Software Development and Support, Behavior Analysts, Inc. 

Walnut Creek, CA

In charge of customer support and software development for WebABLLS – an online version of the ABLLS- R designed for use with learners on the autism spectrum, language delays, or other developmental disabilities. 

OTHER ACCOMPLISHMENTS  

  • Produced and hosted Life by the Drop and Todos Vuelven – Two Podcasts about news and entertainment. 
  • Established the Spanish Podcasting Network – A web portal offering free web hosting to Spanish Podcasts worldwide. 
  • Established the Earth Music Network – A web portal dedicated to music and webcasts worldwide. 
  • Established The Network BBS.
  • Live-scan Security Clearance, FBI Security Clearance, Los Angeles Police Department Security Clearance. 
  • Locksmith Certification – Locksmith Institute of America.